DoubleRadius Blog

Introducing Minim - Improved Remote Customer Service for ISPs

As an ISP it can be difficult to diagnose your customer's WiFi issues from a call center. Most hardware and software will only give you a limited view of your customer's Network and devices. Often..

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Characteristics of a Hybrid Fiber-Wireless ISP

FWA, BWA, ISP, WISP? What does it all mean? Today's internet service providers have options for delivering high quality connectivity. The Hybrid approach combines powerful technologies to..

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Repair vs Replacing Fixed Wireless Equipment

Service Providers often suffer from a lack of equipment planning. When a radio fails there is no standard to follow resulting in ad-hoc and possibly costly decisions. When should you repair and..

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Why ISPs Are Turning to Fixed Wireless

Fixed wireless is quickly becoming the technology that Tier 1 service providers are embracing to deliver high-speed broadband to their customers. AT&T, Verizon, Windstream and Google have all..

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